20 March 2026

CONTRACT TYPE: PERMANENT
HOURS OF WORK: MONDAY- FRIDAY
SALARY: £50,000 TO £55,000 DOE
BENEFITS: COMMERCIAL VEHICLE, WESTFIELD HEALTH, EAP, BONUS SCHEME
CLOSING DATE: 20TH MARCH 2026

A vacancy has arisen for an Operations Manager, to join our team.

The Operations Manager oversees multiple UK locations, ensuring safe, efficient, and compliant delivery of all operational activities. The role is accountable for safety, commercial performance, client engagement, and overall contract delivery- managing site-based teams to ensure operational excellence.

The role briefly encompasses the following duties:-

Operational Leadership

  • Deliver all operational services safely, legally, and in compliance with company and contractual requirements.
  • Ensure appropriately trained and sufficient resources are in place across each contract.
  • Provide direct line management to Supervisors and site teams.
  • Maintain consistent operational standards across all assigned locations.
  • Ensure accurate and timely operational reporting and record keeping.

Safety, Health, Environment and Quality (SHEQ)

  • Lead SHEQ performance across all contracts.
  • Promote a strong safety culture and continuous improvement ethos within teams.
  • Ensure all audits (internal, external, and client led) are completed within required timeframes.

Financial and Commercial Management

  • Maintain full financial control of each contract.
  • Ensure monthly contract performance remains on or above budget.
  • Support business growth initiatives and contribute to the development of business cases and proposals.
  • Identify opportunities to improve operational efficiency, increase value to clients, and enhance profitability.

Client and Stakeholder Engagement

  • Build strong, professional relationships with Client Contract Managers.
  • Attend and contribute to operational and contract review meetings (daily/weekly/monthly).
  • Prepare and present professional reports, proposals, and performance updates.
  • Retain complete records of contractual communications.

Strategic Planning and Continuous Improvement

  • Actively contribute to annual business planning for each contract.
  • Drive continuous improvement across all operational areas.
  • Communicate Group and Head Office information effectively to site teams.
  • Foster a collaborative approach across all aligned contracts.

The ideal candidate will possess the following skills/experience/ attributes:-

Experience & Qualifications

  • Senior-level experience in delivering materials handling or similar industrial operations.
  • Strong operational leadership experience across multi site functions.
  • Experience in Health, Safety, Environmental and Quality Management Systems.
  • Experience implementing behavioural safety techniques.
  • Commercial awareness including budget management and reconciliation.
  • Passport to Safety, IOSH Managing Safely, or NEBOSH qualifications (desirable but not essential).

Skills & Personal Attributes

  • Excellent communication skills at all levels, internally and externally.
  • Ability to create, analyse, and present management reports and client presentations.
  • Capable of working under pressure and meeting challenging deadlines.
  • Strong team leadership and motivational skills.
  • High level of professional conduct and alignment with Hargreaves Industrial Services culture.
  • Strong organisational and record keeping skills.
  • Flexible approach to work, including travel between sites.

What we do:

As an established contract management Company, Hargreaves Industrial Services provides high standard, professional services to our clients within the power, port, steel, rail and other industrial sectors both within the UK and abroad.

Our core services include:

  • Materials Handling expertise, offering efficient and optimal solutions for all bulk handling requirements
  • Electrical and Mechanical Maintenance and Engineering
  • Operation and Maintenance of Material Handling Plants

As a Company we pride ourselves on our service delivery and professional 'can do' attitude and we are always looking for committed, keen, professional people to join us. If you are interested in a rewarding career with us in this role, you should submit your CV to our HR Department quoting reference HIS3347 via e-mail to his.recruitment@hsgplc.co.uk. If you require a copy of this vacancy in an alternative format such as large print or audio description, please email his.recruitment@hsgplc.co.uk.