Job Title: Transport Planner & Workflow Coordinator
Full Time: 40-50 hours per week
Location: West Lane, Dalton Gates, DL2 2PP

Job Description:

Greenford Aggregates is a Darlington-based bagged aggregates supplier, serving a wide range of customers in the Northeast and Yorkshire. We pride ourselves on delivering high-quality products and exceptional customer service.

We are currently seeking a highly organized and detail-oriented Transport Planner and Workflow Coordinator to join our team. This pivotal role involves efficiently planning and coordinating daily deliveries to our valued customers, serving as a primary point of contact between our customers, drivers, warehouse operations, and third-party hauliers.

Key Responsibilities:

Route Planning:

  • Strategically plan delivery routes to ensure timely and cost-effective distribution of materials to our customers.
  • Ensure that delivery routes maximise efficiency whilst complying with legal requirements relating to driver’s hours, rules & regs.

Customer Liaison:

  • Maintain clear and regular communication with customers to confirm delivery schedules, address any concerns or issues, and ensure customer satisfaction.
  • Understand client needs and work with Greenford’s drivers and warehouse staff to provide delivery solutions.

Driver Coordination:

  • Assign and schedule drivers for deliveries, monitor their progress, and provide support to ensure safe and efficient transportation.
  • Work closely with Hargreaves logistics team to build daily workloads around routine vehicle maintenance.

Warehouse Operations:

  • Collaborate with warehouse staff to ensure accurate and timely loading of materials onto correct delivery vehicles.

Third Party Haulage:

  • Coordinate with third-party hauliers to arrange palletised distribution to end users, ensuring compliance with company standards to promote best customer service.
  • Act on behalf of customers in providing third party delivery options and ETA’s.


  • Maintain accurate records of delivery schedules, customer requests, and driver feedback.

Problem Resolution:

  • Address any delivery-related issues, such as delays, damages, or order changes, and work to find effective solutions.

Performance Analysis:

  • Continuously evaluate and feedback to improve delivery processes to enhance efficiency and customer service.


  • Proven experience in transport planning and coordination.
  • Knowledge of aggregates is desirable but not essential.
  • Strong organisational and multitasking ability.
  • Excellent communication and interpersonal skills.
  • Proficiency in relevant systems for order processing and logistics management.
  • Ability to work under pressure in a busy working environment.

Additional Responsibilities:

  • Collaborate with cross-functional teams to achieve departmental targets.
  • Stay updated with industry best practice and market trends.
  • Uphold the company’s values, ethics, and professional standards in all interactions.
  • Attend team meetings, training sessions, and events as required.
  • Continuously improve skills and product knowledge through ongoing training and development.
  • Adhere to company policies and procedures, including compliance with legal and regulatory requirements.


  • Competitive salary.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.

Working Hours:

08:30 to 17:30 Monday to Friday.

This is a full-time position, and the working hours will vary based on seasonal fluctuations.


£14.50 per hour PAYE.

Reporting To:

Simon Greenwood – Aggregates Director

Place of Work:

The post holder will be based at our Dalton Gates site on a full-time basis with no option for home working.